FAQ

The Summer Elves' bum-bags aren't just a regular bag. They are magic, and store the prizes they need to deliver to children that get good grades, achieve their goals and do good deeds. Think of them like Santa's sack, but the Summer kind!

Phoenix was one of Santa’s head elves for many, many, many years. Having worked his way through all the ranks on the Christmas side of things, Santa knew he would be perfect to lead Summer Elf Enterprizes. His magic is super strength, and the ability to speak to animals. He has a special growl only they can understand.

The Summer Elves' love to bring prizes to reward kids for good grades, achieving goals, good deeds and to help them through life's tough moments like 1st day of school, or even a tough dentist appointment! On the last day of school they might bring something big for playing in the Summer like a scooter, beach/pool toys and bikes. During the Summer they might bring treats and activities (e.g., coloring books, supplies to build something like lego or bird houses) to make the Holiday a little more fun. Going back to school gifts set them up for school and help them get over first day jitters. The prize ideas are endless!

Santa’s closest advisor and the visionary for the Summer HoliYay.

The Summer Elves need to get around the World fast to visit and reward all the kids that are doing great in school and achieving their goals. The Summer Elves' Boomerangs were invented by one of the Elves to specifically for them.

The Summer Elves are sneaky. They fly around the World on their Boomerangs and deliver the prizes in a lot of different ways. Sometimes it just a surprise inside the door when your child gets home from school. Other times they set up scavenger hunts. The ways to surprise and delight the kids are endless!

Second in command when it comes to the summer HoliYay deliveries. With her amazing magic, she is able to change colors like a chameleon and instantly blend into her surroundings. She also has the unique ability to shrink to the size of a speck of dirt. This comes in handy, especially when she is delivering prizes.

Kids can earn prizes anytime of year. The Summer Elf loves encouraging children to be the best they can be whatever part of their lives they are working hard at. The 2 biggest times of year The Summer Elf likes to come is The Summer HoliYay (the last day of school)/ When you get home you will be surprised with a fun gift. Also the morning of the first day of school. They love to bring you something special for your first day like fun school supplies or the backpack you really wanted, or just something special to shake off your first day jitters. It's all about encouraging kids to be brave, strong and the best they can be!

Yes. The wrist bands are how children join The Legends Club and how The Summer Elves will remind them they are working toward a goal and reward. It's also how they know your kids are on the Elve's list and know where to deliver the prizes!

They are not just a regular bag. They are magic and designed to carry all the fun prizes to be delivered.

The Summer Elves use their headphones to communicate with each other in flight.

Santa said the North Pole was too full, so the Summer Elves moved to EverDream Island! (It’s also where they store the prizes!)

The Tuck Shop is the best shop in the World that sells candy and snacks. The Summer Elf Tuck Shop carries The Summer Elves FAVORITE snacks, chockies and sweets!

The Summer HoliYay is that best day of the year. It celebrates the last day of school and when The Summer Elves deliver prizes for doing great at school all year long, and being on your best behavior.

This super stellar eye wear does more than just protect against the sun. They also come equipped with DRN (deliver route navigation) so all the Summer HoliYay gifts get delivered on time. This awesome eyewear even allows Summer Elves to communicate when danger is nearby! Remember the golden rule: Don’t get caught!

The Summer Elves need to get around the World fast! Their boomerangs are exclusively handcrafted for speed, agility, and precision return.

Wearing The Summer Elf wristband is how children know they are officially in the Highflyer Club. It is a daily reminder for children to keep working toward their goals. It is also how children know they are on the Elves’ Highflyer Club list for the Summer HoliYay!

All of our products are carefully packed in an air conditioned facility, however once they are with the couriers we unfortunately have no control over them. Summer Elf Enterprizes cannot be held responsible for the melting of any products while in transit.

Unfortunately, accidents happen. Summer Elf Enterprizes want you and your children to be happy, and we take damaged products seriously. Damaged merchandise includes items that have been damaged in shipping (with the exception of melted chocolate). If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please contact us immediately so we can get you a replacement. Please also keep the packaging so we can figure out what happened with the shipping company to manage the costs for all of us. It’s helpful to save all packaging material and paperwork.

Summer Elf Enterprizes warrants this product is free of material defects in material or workmanship, subject to the exceptions stated herein. This warranty is to the original consumer purchaser only, if the claim is made to us within 60 days of the date of purchase by the original consumer purchaser (proof of purchase date is required). Our warranty is limited to normal and intended use of the as-received product. This warranty does not cover damage in transit, inadequate care or neglect, abnormal use, misuse, accidents, normal wear and tear, cosmetic issues, damage due to natural elements, failure to follow product instructions, immersion in water (except if product is specifically identified by us in writing as intended for water use and then only as identified), battery leakage or improper installation, improper assembly, storage or maintenance of the product, improper service, an act of God (such as a fire) or any other cause not arising from material defects in material and workmanship. Also, consequential and incidental damages are not recoverable under this warranty. There are no warranties which extend beyond what is expressly stated in this warranty.